Medical Documents for Insurance Claims in Korea

What medical documents can I get from LEDAS?

Every patient receives a treatment certificate from the patient affairs department when they are discharged. It confirms that you were treated at LEDAS and is often the first document an insurer asks for.

Many insurers need more than that. Depending on your policy, you may be asked for:

• a medical statement or doctor's opinion describing your diagnosis and the treatment performed;
• itemised receipts showing each charge and the amount paid;
• a proof of payment document;
• a summary of ultrasound findings , which helps show medical necessity;
• dates of admission and discharge.

LEDAS asks patients to request any documents beyond the treatment certificate in advance , so the doctor and patient affairs team have time to prepare them before you leave Korea.

What languages are the documents in?

Medical statements can only be issued in Korean or English . If your insurer requires another language, such as Russian, Mongolian or Chinese, ask the insurer whether an English document is acceptable. If not, you may need a certified translation in your home country. LEDAS coordinators can interpret during your stay, but official medical statements themselves are limited to these two languages. See interpreter and language support .

How do I request documents for an insurance claim?

1. Call your insurer before you travel. Ask whether they cover planned treatment abroad, whether pre-approval is needed, and for a written list of documents.
2. Check the exact wording. Some insurers need a specific diagnosis code, the doctor's signature or a clinic stamp. Ask if they have their own claim form for the doctor to complete.
3. Send the list to LEDAS. Share it with your International Coordinator by email (kbjledaspm@gmail.com) or during an online consultation .
4. Remind the team on treatment day. Confirm which documents you need and in which language.
5. Collect everything before discharge. Check names, dates and amounts on the spot. Correcting a document after you return home takes longer.
6. Keep copies. Photograph or scan every page before you send originals to your insurer.

Does Korean National Health Insurance cover varicose vein treatment?

If you are enrolled in Korean National Health Insurance, for example as a foreign resident, some expenses may be covered. LEDAS asks policyholders to check costs with the International Coordinator, who can explain which parts apply to you. For a broader explanation, read does insurance cover varicose vein treatment?

What about private and international insurance?

Policies vary widely. Some international health plans reimburse planned treatment abroad; most domestic plans and standard travel insurance do not cover planned procedures. Travel insurance is usually designed for unexpected illness or accidents during a trip. Our page on travel and international health insurance lists the questions to ask.

Showing medical necessity

Insurers often distinguish between cosmetic treatment, such as spider veins only, and medically necessary treatment, such as varicose veins with confirmed reflux and symptoms like pain, swelling or skin changes. Your ultrasound findings help show which applies. Ask the doctor to describe the reflux and your symptoms clearly in your medical statement.

How is my medical information protected?

LEDAS collects personal and medical information to provide care and keeps medical records for the period set by Korea's Medical Service Act. Your information is kept private, except with your consent or in a lawful criminal investigation. When you ask LEDAS to send documents to an insurer or another doctor, you are giving consent for that specific sharing. Read about patient rights and privacy .

Common documents and when to request them

Insurance documents – frequently asked questions